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Bajee FAQ – All Your Questions, Answered

From registration and login to bonuses, payments, and responsible gaming — find clear, straightforward answers to everything. Can't find what you're looking for? Ask us on Live Chat.

Popular: Bonus  ·  Forgot password  ·  Deposit with bKash  ·  Withdrawal time
FAQ Statistics
Total Questions & Answers 40+
Number of Categories 6
Average Resolution Time <2 mins
Live Support 24/7 in Bangla

Bajee FAQ – Complete Information Hub

Every day, thousands of Bajee members reach out to our support team with various questions. This FAQ page brings all those answers together in one place — so you can find solutions quickly without having to contact support separately.

The questions below are based on real user experiences and cover everything from registration to withdrawal in detail. Each section is organized by topic — jump straight to the category you need.

Can't find your answer here? No worries. Bajee's live chat support is available 24/7 in Bangla, ready to help. Average response time is under 45 seconds.

How to use the FAQ page

  • Search – Type a keyword into the search box above (e.g. bKash, password, bonus).
  • Select a category – Select the relevant section from the tabs.
  • Use the side menu – On desktop, navigate directly to any section using the left-hand navigation menu.
Most Frequently Asked Questions
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Register Log In Bonus Payment Betting Security
Still have questions?

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Registration FAQs
7 Questions

Registering on Bajee doesn't require much. All you need is:
  • An active Bangladeshi mobile number (in 01X-XXXXXXXXX format)
  • Your full name and date of birth
  • A strong password
  • Aged 18 or above
A national ID is not required for initial registration. However, KYC verification may be needed before processing larger withdrawals.

Yes, registering on Bajee is completely free — no sign-up fee or monthly membership charge. Simply create an account and deposit whenever you're ready to start betting.

No. Only one Bajee account can be created per mobile number. If multiple accounts are found, all will be closed and any bonuses will be cancelled. Family members may each open a separate account using their own mobile number.

Your account is activated as soon as registration is complete — no email verification or lengthy wait required. You can finish signing up in under 3 minutes and deposit straight away.

Some details — such as your name and date of birth — cannot be changed after registration, as they are used for KYC verification. It is therefore essential to provide accurate information when signing up. To change your mobile number, please contact support.

No. Registration on Bajee is strictly for users aged 18 and above. Minors are not permitted to register under any circumstances. If someone signs up with a false age and is caught during verification, their account will be permanently closed.

On the third step of registration, you'll find a "Referral Code (Optional)" field. Enter the referral code given by your friend. Once registration is complete, the referral bonus will be credited to both accounts.
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Login Questions
6 Questions

Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Verify using the OTP and set a new password. The entire process takes less than 5 minutes.

Entering the wrong password multiple times will temporarily lock your account for 30 minutes. Try again once the lock lifts. For immediate assistance, contact us via Live Chat — our support team can verify your identity and unlock your account.

Yes. You can log in to Bajee using either your registered mobile number or your username — whichever you prefer. The same password applies to both.

Yes. You can log in to the Bajee mobile app using fingerprint or face unlock. Simply log in with your password the first time, then enable biometric login from the settings.

Yes, you can be logged in on both your mobile and computer at the same time. However, logging in from a new device for the first time may require an additional OTP verification — this is to keep your account secure.

Change your password immediately and notify Bajee support via live chat. We will terminate all active sessions on your account and launch a security investigation. Never share your password or OTP with anyone.
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Bonus Questions
7 Questions

Register on Bajee and make your first deposit to automatically receive a 100% welcome bonus — no code required. Deposit a minimum of ৳500 to activate the bonus, up to a maximum of ৳10,000.

Wagering or rollover means you must place a specified amount in bets before withdrawing your bonus funds. For example: if you receive a ৳1,000 bonus with a 5x wagering requirement, you need to place a total of ৳5,000 in bets before you can withdraw the bonus balance.

Weekly cashback is calculated every Monday and credited to your account by Tuesday morning. You can receive up to 15% cashback on your net losses from the previous week. A minimum loss of ৳200 is required to qualify.

The welcome bonus is valid for 30 days — if the wagering requirements aren't met within 30 days of receiving the bonus, it will be forfeited. The weekly cashback is valid for 7 days. Make sure to use your bonuses before they expire.

Log in and go to the "Referral" section to copy your unique referral code. Share it with a friend. Once they register and make their first deposit, ৳500 will be credited to your account.

Yes. Bajee displays two separate balances — your real balance (withdrawable at any time) and your bonus balance (withdrawable after meeting wagering requirements). Your real balance is used first when placing bets.

After logging in, check the "Today's Offers" section on the home page for daily promotions. You can also find all active offers on the /promotions and /latest-promotions pages. Keep notifications enabled to stay updated on new offers as soon as they go live.
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Payment FAQs
8 Questions

Log in and go to the "Deposit" section. Select bKash as your payment method. Send the required amount to the bKash number provided by Bajee. Copy the transaction ID, enter it in the form, and submit. Your balance is usually updated within 5 minutes.

The minimum deposit at Bajee is ৳500. This also applies to qualifying for the welcome bonus. There is no set maximum deposit limit, though it's advisable to contact support before making a large deposit.

Yes. Bajee supports bKash, Nagad, Rocket, and bank transfer. bKash and Nagad are instant, Rocket takes 1–5 minutes, and bank transfers are processed within 1–3 hours.

Withdrawals on Bajee are processed in an average of 9.8 minutes. The minimum withdrawal is ৳300. In most cases, funds reach your bKash or Nagad within 30 minutes. Bank transfers may take 2–6 hours.

No, Bajee does not charge any processing fees on withdrawals. However, your mobile banking provider (bKash, Nagad, etc.) may apply their standard cash-out charges.

First, wait 15 minutes. If your balance still hasn't arrived, contact us via Live Chat with your transaction ID, amount, and time. We'll verify and resolve it promptly.

KYC is not required for small withdrawal amounts. However, if your total withdrawals exceed ৳50,000, or for large individual withdrawals, you will need to complete KYC by submitting a copy of your National ID. This is done in compliance with international regulations.

Generally, you can make up to 5 withdrawal requests per day. VIP members are eligible for more. If you need additional withdrawals, please contact support.
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Betting FAQs
6 Questions

Bajee offers betting on 30+ sports, including:
  • Cricket (IPL, BPL, PSL, World Cup, Bangladesh matches)
  • Football (Premier League, La Liga, Champions League)
  • Tennis, Badminton, Hockey
  • E-Sports (CSGO, DOTA 2, LOL)
  • Live Casino (Baccarat, Blackjack, Roulette)

Live Betting lets you place bets while a match is in progress. Odds update in real time. Simply log in, go to the "Live" tab, select an ongoing match, choose your market and stake, then click "Place Bet".

Once a bet is placed, it generally cannot be cancelled. However, certain markets offer a "Cash Out" option, which lets you close your betting position before the match ends and take a partial win or loss.

If a match is cancelled or abandoned, all bets placed on that match are automatically voided and your stake is fully refunded — typically within 24 hours.

The minimum bet is ৳10 and the maximum varies by market — typically up to ৳50,000. Higher limits may be available for select matches.

Bajee uses decimal odds. For example, odds of 2.50 mean a ৳100 bet returns ৳250 if you win (including your original stake). The higher the odds, the lower the chance of winning — but the bigger the payout if you do.
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Security & Account Questions
6 Questions

Yes. Bajee is internationally licensed and uses bank-grade 256-bit SSL encryption. With over 500,000 registered members and a 98.3% satisfaction rating, Bajee's trustworthiness speaks for itself.

Completely safe. Bajee never sells your information to third parties. All data is encrypted and stored on secure servers. Visit our Privacy Policy page to learn more.

To close your account, contact support via live chat or email. Make sure to withdraw your balance first. If you're closing for responsible gaming reasons, we recommend using the self-exclusion option — it's more effective.

To self-exclude, send a request to our support team and choose a period between 6 months and 5 years. Your account will be deactivated within 24 hours. The exclusion cannot be reversed before the period ends.

Hang up immediately. No Bajee employee will ever ask for your password, OTP, or banking details over a call or message. This is a scam. Report it to Bajee via Live Chat right away.

Yes. Bajee allows you to set deposit limits, loss limits, session limits, and bet size limits. Go to your account settings to configure them yourself. We strongly encourage using these tools for responsible gaming.

Why everyone loves Bajee

Read the FAQ and see for yourself — how transparent and user-friendly Bajee really is

⚡
All Processes Instant

Registration takes 3 minutes, deposits are instant, and withdrawals average 9.8 minutes. No long waits — anywhere.

Fastest
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Full support in Bangla

Live chat support in Bangla, 24 hours a day, 7 days a week. Average response time: 45 seconds. No English required.

in Bangla
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Top-Level Security

256-bit SSL, AI fraud detection, and OTP verification — multiple layers of security to keep your account protected.

Licensed
🎁
New offers every day

Welcome bonus, weekly cashback, referral bonus, tournament bonus — there's always something new every day.

100% Bonus
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bKash & Nagad supported

Deposit and withdraw using all popular payment methods in Bangladesh. No extra charges.

Zero Fees
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Responsible Gaming Protection

Deposit limits, loss limits, and self-exclusion — all responsible betting tools available to you, free of charge.

Free

Still have questions? We're here to help

Can't find your answer in the FAQ? Get in touch with us directly.

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Live Chat

24/7 Live Chat support in Bangla. Average response time is 45 seconds — for any question you have.

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📧
Email Support

For detailed enquiries, send us an email. You'll receive a thorough response within 3–6 hours.

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Guides & Tutorials

Find step-by-step guides, video tutorials, and tips to get started with betting.

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Got your answers? Get started now!

Sign up on Bajee and start betting with a 100% welcome bonus. Everything is set up in just 3 minutes.

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Free Registration 100% Welcome Bonus bKash/Nagad Supported 24/7 Bangla Support Instant Withdrawal

⚠️ For users aged 18+ only. Responsible Gaming View.

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